We ship worldwide. Here you can find our shipping costs. For any question you can contact us here.
ITALY AND EUROPE:
- Purchases under 100,00€: 10€ of shipping cost.
- Purchases between 100 to 200€: 6,50€ of shipping cost.
- Purchases over 200,00€: the cost of shipping is free.
Usually we use FedEx or GLS courier. DBP
Prices include Italian VAT/GST tax.
Example: In a purchase of 122,00€ 22,00€ are the VAT/GST tax and the total to pay with the shipping cost will be 128,50€=122,00€+6,50€.
OUTSIDE EUROPEAN UNION:
Prices don't include VAT/GST tax.
For goods delivered outside of Europe the shipping rate will be automatically calculated before the order checkout.
Shipping costs are 25,00€ for U.S.A. and Canada, 30,00€ for Australia and 35,00€ for other countries. We made this choice to partially cover the couriers' fares due to customs procedures.
Example: If your country shipping cost is 35,00€ and you see a VAT included price of 122,00€, 100,00€ is the VAT free amount of the item and 22,00€ are the VAT/GST tax that you don't have to pay so the total amount would be 135,00€=100,00€+35,00€, during the checkout after inserting your address the website will show you tax free prices and the shipping cost automatically calculated.
We want to inform our customers that potential import duties are in charge of the recipient. We suggest you to contact the nearest customs office to your residence to know the definitive amount of the import duties before placing the order as it may change depending on your country's legislation on specific products, their quantity, origin and composition, imported goods value and national tax.
Usually for intercontinental deliveries we use FedEx courier.
For orders of perfumes or shipping to Russia we tipically use EMS courier.
TRACKING YOUR ORDER:
Click on your courier's logo to visit its website and use the tracking number that we will provide you soon after updating your order status to "Shipped".
Some couriers require a phone number so don't forget to input yours during the checkout.
In any case we can help you tracking your order or contacting the courier for you, please don't hesitate to e-mail us at firstname.lastname@example.org
- FedEx tracking numbers are 12 digits code.
- GLS tracking number are in the form V7 123456789 X1 where X1 is a code for their destination department. Use only the V7 123456789 part for the tracking in their website. After passing the Italian border they could provide you a new link in the tracking page to follow the shippment with a new international code.
- EMS tracking numbers look like this EB123456789IT